Travel Counselor Job at eTeam, United States

RThPY1lyZjJ6Znh4TmNiZXd2c1FiUEx5NFE9PQ==
  • eTeam
  • United States

Job Description

Travel Counselor

Our specialized travel consultants work in a high-touch service environment to book travel and accommodation for some of our top clients. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!

What You'll Do

  • Advise and arrange travel for corporate business customers (both individuals and groups)
  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
  • Expert in Global Distribution Systems Sabre
  • Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back-office systems
  • Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
  • Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

Skills What We're Looking For

  • Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
  • Passion for excellence in client service, including proactive anticipation of needs
  • Native GDS expertise in Sabre.
  • Professional communication (written and verbal)
  • Attention to detail
  • Act with integrity, and look after personal traveler information
  • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
  • Resolving customer issues quickly and independently
  • Teamwork and openness to feedback

Education HS/GED/Some College

Job Tags

Remote work

Similar Jobs

Jackson Therapy Partners

Director of Rehab - Full Time Job at Jackson Therapy Partners

 ...employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

Concorde Education

Animator Job at Concorde Education

 ...Concorde Education is seeking independent instructional contractors to provide digital animation enrichment services for K-12 students. This is a potential independent contractor assignment, not an employee position, with opportunities varying by school, grade level, schedule... 

American Honda Motor Co., Inc.

Marine Technical Sales & Service Manager, Export - Caribbean & Central America Job at American Honda Motor Co., Inc.

 ...Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs... 

Mission Hospital

Patient Transporter Job at Mission Hospital

 ...Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Patient Transporter with Portsmouth Regional Hospital you can be a part of an organization that is devoted to giving back! Schedule: Full Time, 11a-7:30p, 3... 

Remotetravelcareers

Travel Counselor Job at Remotetravelcareers

A remote travel service provider is seeking a remote Travel Helper to assist customers with their trip planning and booking needs. The role involves helping clients with reservations, answering questions, and offering support to ensure a smooth travel experience. Ideal...