Job Description

Traffic Enforcement Officer (TEO)

The Traffic Enforcement Officer (TEO) is responsible for performing tasks related to ensuring the safety of Nashville International Airport passengers, visitors, and property.

Essential Job Responsibilities:

• Directs vehicular traffic on terminal levels and ensures safety of pedestrians and property.
• Issues parking tickets in accordance with appropriate statutes and ordinances.
• Monitors terminal exit lanes for safety and ensures no one can enter.
• Reports medical issues to appropriate parties.
• Assists with medicals by clearing a space for fire and ambulance and notifying dispatch of first responder locations.
• Checks for unattended bags and notifies dispatch accordingly.
• Operates a two-way radio to transmit and receive information regarding traffic, lost and found issues, and flight information.
• Provides passenger assistance by answering questions, giving directions, and providing other information.
• Assists customers with vehicle problems, such as battery recharges and retrieving keys.
• Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Maintains regular and on-time attendance.
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

• Customer Service: Skill in providing customer service, including listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
• Receiving Direction: Skill in receiving and following written and oral direction.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Agreeableness: Demonstrates a pleasant, tactful, and helpful demeanor when working with others.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge.

Qualifications:

Required:

• High School Diploma
• 1-2 years of related experience

Preferred:

• Previous law enforcement experience
• First Aid/Cardiopulmonary Resuscitation (CPR) Certification

Work Schedule: Must be available to work the following shifts. Schedule will include weekdays, weekends and holidays.

Minimum hourly rate: $19.04

*Final salary offer will be based on relevant skills and experience to the position.

2nd Shift - B (1:45 p.m. - 10:15 p.m.)

Accepting applications until filled

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