Job Description
About the job
Job Description:
We have multiple locations in the Metro Detroit area. Our main office is located in Troy, MI. This is an excellent opportunity for someone who enjoys being around others and able to multi-task.
The Medical Receptionist will be responsible for a variety of medical and administrative related tasks. This position requires excellent communication skills, strong organizational skills, and is customer service driven. Qualified candidates must be self-motivated, well organized, a team player with a positive attitude, and have experience with EMR systems.
ESSENTIAL POSITION FUNCTION AND DUTIES BUT NOT LIMITED TO
· Performs all duties necessary to assist the medical staff in serving patients
· Schedule patient appointments following established guidelines and protocols set by administrative standards
· Assess and record patient's complete vitals signs & past medical history in EMR system
· Assign patient to exam rooms and provide a status checks periodically (when necessary)
· Retrieves/reviews patient charts insuring all test results, labs, or other documentation is included in the chart prior to the patient seeing the provider for examination
· Completes any necessary forms for the providers to review and completes follow-up; such as prescription call-in or submission for the patient
· Answer phone calls and assist with phone triage
· Performs other functions as determined by the medical staff
CUSTOMER RELATIONS:
· Treats guests, patients, physicians, and other employees with care, courtesy, and respect
· Responds quickly and appropriately to customer request
· Looks for and suggests ways to better meet customer needs
· Answers clinic communications systems promptly and with courtesy and respect
TEAMWORK:
· Works cooperatively within own department and other areas
· Willingly accepts additional responsibility – demonstrates cooperation at all times
· Responds quickly to request for assistance from provider, co-worker and/or management staff
· Required to work closely with patients and associates
· Interacts with other departments on problem solving efforts
· Accepts feedback from patients, visitors, clinic employees, physicians and general public
EDUCATION & EXPERIENCE
· High School Diploma
· Medical Assistant Diploma (Preferred) or 1 year of experience
· BLS Certification
· Proficient with EMR systems
BENEFITS
· Competitive Compensation (based on experience)
· Medical, Dental, & Vision Insurance
· Paid time off
SCHEDULE
· 8 hour shift
· Day shift
· Monday- Friday; some Saturdays
LOCATIONS- ON SITE ONLY
· Detroit, Taylor, Troy, & Rochester (location will vary depending on coverage and day)
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