Job Description

Attraction Attendant

Attraction Attendant at Five Star Parks & Attractions, you will play a crucial role in creating a memorable and enjoyable experience for our guests. Your primary responsibilities include running attractions, assisting guests, and ensuring a clean and safe gaming environment. The ideal candidate should possess excellent customer service skills, be able to troubleshoot minor issues, and have a keen eye for detail.

Key Responsibilities:

• Operates attractions while following all safety expectations (age restrictions per law)
• Anticipates and solves any guest issues, with or without assistance
• Communicates clearly with guests and team members
• Engages guests often to ensure a positive and lasting experience
• Keeps surrounding area neat, tidy, and clean.
• Stays organized and aware of party schedules to execute successfully booked events
• Answers any basic questions about the facility including pricing, directions, duration of game play etc.
• Embodies the core values of Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories
• Responsibilities for Minors:
• 14-15 Years of Age: Guest Service, general cleaning, monitoring guests, operation of a cash register.
• 16-17 Years of Age: Guest Service, general cleaning, monitoring guests, operation of a cash register, ride operation, food preparation.

Skills & Requirements:

• Desire and ability to be pleasant, upbeat, and sociable throughout the workday.
• Flexibility to work varying days, nights, holidays, and weekends.
• Prior guest service or hospitality experience is preferred.

Physical Requirements:

• Walking or standing for extended periods of time.
• Ability to lift up to 15 lbs. on a regular and continuing basis.
• Performing functions that require organization, bending, reaching, turning, lifting, climbing, and stocking up to 50 lbs.
• Quick and accurate communication skills.
• Working in an environment with bright, dim, or flashing lights and loud sounds.
• Manual dexterity to use and operate all necessary equipment.
• Understanding, following, and maintaining safety standards at all times.

Note: Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.

Five Star Parks & Attractions participates in the E-Verify program.

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