Job Description

Administrative Medical AssistantJoin the team at Decatur County Memorial Hospital (DCMH), where we are committed to improving the health and well-being of the individuals and families we serve. As a critical access hospital, DCMH combines high-quality patient care, advanced medical services, and a compassionate, patient-centered approach in a welcoming rural healthcare environment. Our team is made up of dedicated professionals who are passionate about making a difference every day.The Administrative Medical Assistant provides administrative support to physicians, advanced practice providers, and clinical staff within the physician practices. Primary responsibilities include processing prior authorizations, completing FMLA and disability paperwork, and ensuring timely and accurate completion of patient-related documentation and administrative requirements. This position also serves as a point of contact for patient communications, assists with coordination of care, schedules appointments and follow-up services, manages medical records, and assists with prescription refill requests under the direction of a licensed provider.The Administrative Medical Assistant supports efficient practice operations while maintaining excellent customer service, regulatory compliance, and patient confidentiality.Knowledge, Skills, Abilities/Position Qualifications:Education: High school diploma or equivalent required. Postsecondary training in Medical Assisting, Healthcare Administration, Medical Office Administration, or a related field preferred.Experience: Minimum of one (1) year of experience in a medical office, physician practice, healthcare administrative setting, or related healthcare environment preferred.Computer Skills: Proficient in Microsoft Office, email, and other standard computer applications, with the ability to learn and effectively use software systems required for assigned responsibilities. Experience with electronic medical records (EMR) systems preferred.Certificates & Licenses: Effective August 1, 2026, all employees hired, rehired, promoted, or transferred into this position must hold a current Certified Clinical Medical Assistant (CCMA), Registered Medical Assistant (RMA), or Certified Medical Assistant (CMA) credential. Employees who are currently in the position and do not hold one of these certifications are grandfathered and may remain in the position without obtaining certification. Employees who currently hold a CCMA, RMA, or CMA certification, as well as all employees hired into the position after the effective date, must maintain their certification in good standing throughout their employment. Current Basic Life Support (BLS) certification required within the timeframe established by the organization and maintained thereafter.Other Requirements: Knowledge of medical terminology, healthcare office procedures, and insurance processes. Strong organizational and time management skills with the ability to manage multiple priorities. Excellent verbal and written communication skills. Ability to maintain confidentiality and exercise discretion when handling sensitive information. Demonstrated customer service skills and ability to interact professionally with patients, families, providers, and staff. Ability to work independently while collaborating effectively within a team environment.

Job Tags

Similar Jobs